Practical information

Below you will find all practical information regarding your stay.


Practical information

Below you will find all practical information regarding your stay.



Practical information


  • During your stay you can use our WiFi network for free.
  • We have two charging points for your electric car.
  • You can park your car for free in our private parking lot.
  • Your room will be available from 3pm on the day of arrival.
  • Reception opening hours 09:00 – 22:00.
  • Our doors close from 10pm to 7am (ask for our night entrance)
  • On the day of departure, you can check out until 11:00 am.
  • The tourist tax is €3.00 per person per night.
  • Children from 6 years old tourist tax is € 3.00 per day per child.
  • Baby bed is available on request €20 per day.
  • Children from 3 to 7 years stay for €39 per night including breakfast.
  • Children from 8 to 12 years stay for €49 per night including breakfast.
  • Children from 13 to 16 years stay for €59 per night including breakfast.
  • There are two elevators in the hotel.
  • Spoken languages: Dutch, German, English and French.
  • Pets: are only allowed in rooms with parquet floors.
  • For your pet you pay €30 per night. One pet is allowed in the room. Pets are not allowed in our restaurants. Dog must be at least 1 year old and house-trained.
  • Payment methods: cash, debit card, visa, master and maestro card.



Public transport



For guests who wish to use public transport, there are several options for easy and comfortable travel.


Accessibility by train

The nearest train station is located in Maastricht. From the train station it is possible to travel further by bus to Slenaken. The train connections are frequent, and it is advisable to check the current timetables in advance via NS.nl.


Bus connections

There are bus connections that connect Slenaken to nearby villages and towns. Arriva line 57 offers a direct connection between Maastricht and Slenaken, this journey takes approximately 35 minutes. The bus stop is within walking distance of the hotel (Bus stop Slenakervallei – 5 min (400m) walk). Check the timetable on the Arriva website for current departure times and frequencies.



Golf


Golf, wellness & gastronomy holiday, is possibly the most beautiful combination that we carry out in perfect harmony.


We are surrounded by 5 golf courses in a 20km circle, all different, more water, more hills, more doglegs. You decide.



The golf course


18-hole South Limburg Golf & Country Club "Wittem"45-hole Golf & Country Club Henri-Chapelle18-hole Golf & Country Club Hoenshuis27-hole Het Rijk van Margraten27-hole De Maastricht - International Golf Maastricht18-hole Mergelhof Gemmenich

Green fee discount when booking through the hotel



Bicycle rental


South Limburg is a beloved cycling paradise. Conquering the challenging hills is always rewarded with the most beautiful views. Yet there is so much more to discover on your bike through South Limburg. The unsurpassed network of cycling junctions takes you through the forests, the heath and along the water. Hills are not everywhere, but those beautiful views are.


Electric bicycle (E-bike) € 34,- per day per person.


BICYCLE RENTAL



Closing days restaurant PUUR.



Sunday 5 January 2025 - Thursday 13 February 2025.


Sunday, March 2, 2025 - Wednesday, March 5, 2025.


Sunday 6 July 2025 - Thursday 17 July 2025.

 



Service in case of complaints


We look forward to your arrival and will make your stay perfect. If, despite our good care, something is not entirely to your liking, we ask you to report this immediately and in any case during your stay so that we can be of service to you during your stay. Any complaints that we receive after your departure can no longer be processed and resolved for you.




Price changes


Prices and quotations are subject to typing errors and external changes such as price changes from suppliers, changes in taxes, etc.



Our cancellation policy


Uniform Conditions for the Hospitality Industry


 

Bank details


VAT number: NL 8160.387.52.B.01KVK number: 14620409ING Nederland / Account number: IBAN: NL84INGB0654661111BIC: INGBNL2A



Terms of delivery


Unless otherwise explained in this document, the Uniform Conditions for the Hotel and Catering Industry (UVH) apply to all agreements entered into by us.

These are available for inspection and will be sent to you upon request. The UVH and the conditions in this bulletin are binding for everyone who uses our services.